Forum Discussion

BillBar_2069375's avatar
BillBar_2069375
SMARTY Pioneer
21-02-2024

Loss of 3network from ipad

I have lost mobile network provider 3 from my iPad. How can I get it back? Is it best just to cancel this account and start again?

13 Replies

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    26-02-2024

    In these circumstances it may be best to contact our chat team who can check your account and offer account spesific advice https://smarty.co.uk/contact available daily from 8am – 8pm.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    21-02-2024

    This forum is for customers using a SMARTY SIM card in their phone, iPad or tablet device, BillBar_2069375

    Which service provider supplied the SIM in your iPad? 

    • BillBar_2069375's avatar
      BillBar_2069375
      SMARTY Pioneer
      21-02-2024

      I got the sim from smarty

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        21-02-2024

        Okay BillBar_2069375, do you have an active plan linked with the SMARTY SIM card in your iPad? 

        Has the SMARTY SIM ever worked in your iPad?