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New sim unlimited package cant rimg or text anyone or use data

SamNayl_2318894
SMARTY Pioneer
SMARTY Pioneer

( sorry you have not been given access to this service)  that's all I get when I try to ring out my texts won't send and unlimited data but doesn't work!? This is madness! Had this new sim for over 18 hours and not been able to do anything apart from sit around speaking to the unfriendly Web chat people haha I knew it had to be to good to be true for the price! I'll never be a cheap git again ๐Ÿ–•๐Ÿป๐Ÿ˜ก๐Ÿ˜‘๐Ÿฅฑ๐Ÿคฃ๐Ÿ™„๐Ÿคทโ€โ™‚๏ธ๐Ÿ˜”

2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Perhaps there's a network fault in your area @SamNayl_2318894.

Check online at https://smarty.co.uk/network-status-checker/.

SMARTY is a 3G network and requires a 3G compatible handset. By 2025 you'll need a 4G compatible handset, earlier in some areas.

 

Screenshot_20231008-123355_Chrome.jpg

โ€ƒnope no network problem apparently 

Been told I have to wait another 24 to 48 hours again ๐Ÿ™„๐Ÿคทโ€โ™‚๏ธ