paid but plan is not renewed

[Leander_1638337]

I paid for my plan and got a confirmation email but on the app it's written that I need to renew my plan.

[Chalkychap]

Okay @Leander_1638337, does your online SMARTY account show the same information (using a web browser) online at https://smarty.co.uk/dashboard?

[MSF]

The main point is....do you have service on your phone? If it's working, then no need to worry.

[MSF]

Also, have you singed out of the app and then back in again - this may update the info.

[MaddiSi_1033070]

Yes please