My payment was missed this morning but need to pay it now…

[Charlen_2307125]

I was 10p under the £15 to renew plan (I’m blaming Gregg’s bakery for this! 😂) however it means my payment didn’t get made. I have the money to pay it now but I can’t find how to do it. I tried messages but that only took me to joining or leaving the network. HELP! I need my phone for work

[Charlen_2307125]

Thank goodness for children! My daughter showed me how to do it on the browser, seems it can’t be done on the app 

[JodieC]

Hey @Charlen_2307125 

Thank you for reaching out to our SMARTY Community Forum!

If you need to manually renew your plan, please follow this link as this will guide you to make the payment to reactivate your services: 

Updating your payment method | SMARTY Help Centre

I hope this helps!

- Jodie