@Martine849787 We re forum members just like you and do not work for Smarty.
You presumably know when you expect your plan to renew.
"What the hell is this?" - How about.....a blip in the system?
The main thing is that you have service. Have you checked both website account and app dashboard?
If the situation persists and you are really concerned, try a web chat with Smarty Support so that they can check your account.
