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iPhone 15 nit connecting to network

ZojaMan_1609825
SMARTY Rookie
SMARTY Rookie

Hi all,

I wanted to ask whether anyone else here had a similar problem: when I travel outside of the UK, my iPhone 15 has trouble connecting to the network and getting the data to work. It’ll find a provider, but when I toggle the data on (roaming is on too), the 3G/4G icon next to the bars goes on and off (while the data is turned on), and my phone says “cannot activate mobile network” when I try and go online. It takes it about 30/40 minutes to start working properly, and normally only happens when I’ve been disconnected from a network for a while (like on a flight), however it’s happening randomly now too as I leave a place where I was connected to the wifi. 

Please let me know if this is a Smarty issue (if anyone else is also having the same one), or if it could be a phone one.

Thank you!

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@ZojaMan_1609825  I have been roaming very recently with same phone and a Smarty sim. I had no problem at all.