Forum Discussion
International Roaming not working
International roaming not working
My wife and I are members of a family group and have similar accounts with Smarty with at least 12GB per month each. We are currently in Ireland. Both phones are set the same with roaming and mobile data enabled. I have data access but my wife doesn't. Furthermore, although I have data access tethering as a hot-spot doesn't work. According to the Smarty terms everything should work like at home. Why doesn't it?
AlanRou_1462104 Are you sure that she has not already reached the 12Gb limit? She should have received an sms warning that she was near that limit.
Alternatively, has she changed to correct settings for data roaming?
