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How do I get to talk to a real person?

William_1595872
SMARTY Rookie
SMARTY Rookie
 
1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@William_1595872 Unfortunately, that is unlikely to happen.

Smarty, and other low cost sub-networks, often save on those costs by making all customer service via web chat. Some would say that it is one of the compromises if you don't want to be with one of the 'big boys' directly.