Extra data plan

[DavidWi_1438472]

Not impressed with Smarty, I have purchased an extra 2gb of data plan,  and it appears that it is registered to me, but I can't access it. My new plan starts on 19 June and so I am without data access until then

[Rebekah_150]

Hey,

If you are still having issues with this please get in touch with our chat team and we can assist you directly, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.

[MSF]

@DavidWi_1438472 Is it showing in your dashboard? If not, a web chat with Support Team will hopefully sort it for you.

[DavidWi_1438472]

Yes it is showing in my dashboard

[MSF]

@DavidWi_1438472 do you mean that data is now not working on your phone? May be worth turning the phone off and then on again to 're-register' it on the network.