Forum Discussion
Extra data plan
Not impressed with Smarty, I have purchased an extra 2gb of data plan, and it appears that it is registered to me, but I can't access it. My new plan starts on 19 June and so I am without data access until then
4 Replies
- Rebekah_150Team SMARTY07-06-2023
Hey,
If you are still having issues with this please get in touch with our chat team and we can assist you directly, https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
- MSFSMARTY Guru07-06-2023
DavidWi_1438472 Is it showing in your dashboard? If not, a web chat with Support Team will hopefully sort it for you.
- DavidWi_1438472SMARTY Pioneer07-06-2023
Yes it is showing in my dashboard
- MSFSMARTY Guru07-06-2023
DavidWi_1438472 do you mean that data is now not working on your phone? May be worth turning the phone off and then on again to 're-register' it on the network.