08-06-2023 06:58 AM
Just saw in my history these two calls, which I supposedly made just after midnight.
Thing is, I was in bed by 22.30 hours (10.30 PM) last night, and the number isnt in my contacts.
Can a Smarty representative or a member of the community shed any light on this strange occurrence ? 🧐
08-06-2023 08:27 AM
Hello @JJP2 This is the number for Smarty Voicemail. Any chance of 'fat finger syndrome' when putting the phone down somehow?
08-06-2023 08:51 AM
Oh.
Not unless I "sleep dialled"
Maybe I have suddenly started sleep walking / talking 🤯
Thanks for the assistance re the number. 👍
08-06-2023 10:16 AM
Is your Usage History the same in the SMARTY online dashboard (https://smarty.co.uk/dashboard) @JJP2?
08-06-2023 10:46 AM
Just checked, and yes, it is.
I either "sleep dialled" or I am going senile...
At least its only the Smarty voicemail number and didnt rack up a big bill.
08-06-2023 13:11 PM
@JJP2 Aha, but there's the thing!!! As a Smarty customer, if you don't keep a large account credit, it's not possible to rack up a big bill !!
I must say that this is one reason for using this type of service. I don't need to spend vast amount of time on the phone to goodness-knows-where arguing about an unexpected bill .