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Erroneous Calls ?

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Screenshot_20230608-065410_SMARTY_1.jpg

 Just saw in my history these two calls, which I supposedly made just after midnight.

Thing is, I was in bed by 22.30 hours (10.30 PM) last night, and the number isnt in my contacts.

Can a Smarty representative or a member of the community shed any light on this strange occurrence ? 🧐

5 REPLIES 5

MSF
SMARTY Guru
SMARTY Guru

Hello @JJP2  This is the number for Smarty Voicemail. Any chance of 'fat finger syndrome' when putting the phone down somehow?

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Oh.

Not unless I "sleep dialled" 

Maybe I have suddenly started sleep walking / talking 🤯

Thanks for the assistance re the number. 👍

 

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Is your Usage History the same in the SMARTY online dashboard (https://smarty.co.uk/dashboard) @JJP2?  

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

Just checked, and yes, it is.

I either "sleep dialled" or I am going senile...

At least its only the Smarty voicemail number and didnt rack up a big bill.

MSF
SMARTY Guru
SMARTY Guru

@JJP2 Aha, but there's the thing!!! As a Smarty customer, if you don't keep a large account credit, it's not possible to rack up a big bill !!

I must say that this is one reason for using this type of service. I don't need to spend vast amount of time on the phone to goodness-knows-where arguing about an unexpected bill .