Delay between purchasing an add on and the service showing on your bill
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โ14-07-2023 11:17 AM
I've bought ยฃ15 out of service add on today and gone to update my business expenses but the ยฃ15 is not showing on my bill (yet).
How long does it take for billing to update with the purchased service?
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โ14-07-2023 12:51 PM
The time for updating "the billing" will depend on how.busy SMARTY have been with plan purchases, anday take a few hours.
As an aside it might be worth considering the ost in the FAQ's I'm the link below;
https://community.smarty.co.uk/t5/faq/account-and-billing/ta-p/33
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โ14-07-2023 12:07 PM
@StefanT_1111256 This may depend upon how long the bank/ credit card takes to clear the transaction
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โ17-07-2023 07:41 AM
Even though the add-on was available immediately ?
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โ14-07-2023 11:19 AM
E-commerce transaction.

