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Delay between purchasing an add on and the service showing on your bill

StefanT_1111256
SMARTY Pioneer
SMARTY Pioneer

I've bought ยฃ15 out of service add on today and gone to update my business expenses but the ยฃ15 is not showing on my bill (yet).

 

How long does it take for billing to update with the purchased service?

4 REPLIES 4

Strandloper
SMARTY Motivator
SMARTY Motivator

The time for updating "the billing" will depend on how.busy SMARTY have been with plan purchases, anday take a few hours.

As an aside it might be worth considering the ost in the FAQ's  I'm the link below;

https://community.smarty.co.uk/t5/faq/account-and-billing/ta-p/33

MSF
SMARTY Guru
SMARTY Guru

@StefanT_1111256  This may depend upon how long the bank/ credit card takes to clear the transaction

Even though the add-on was available immediately ?

StefanT_1111256
SMARTY Pioneer
SMARTY Pioneer

E-commerce transaction.

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