Connection

[IanPenn_2699780]

Should i take the SMARTY sim out of my dongle and put it directly into my phone as it does not seem to be working

[MSF]

@IanPenn_2699780  Certainly try it in your phone to check that it works.

If it does work in the phone then it may be that:

A. Your dongle settings are not correct for APN

B. Dongle locked to a network other than Three

C. Dongle broken.