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Can a SMARTY sim card be re-activated if rejoining SMARTY?

Jack0x
SMARTY Commentator
SMARTY Commentator

‎13-06-2023 22:08 PM

Hey, so I left SMARTY for EE but now since regret that decision because the prices are too high and want to revert any changes. 

However, can a SIM card that had been disconnected be re-activated or would I need to start fresh?

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JJP2
SMARTY Pro-coach
SMARTY Pro-coach

‎13-06-2023 23:49 PM

To all intents and purposes, your former Smarty SIM card is now 'dead', so you would need a new Smarty SIM card.

 

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MSF
SMARTY Guru
SMARTY Guru

‎14-06-2023 07:24 AM

@Jack0x Once you leave and port your number, the sim is deactivated.

you would need to start afresh with a new sim - it will have a random number allocated and you can then of course port in your own number from previous network by obtaining a PAC from them and giving details to Smarty in your dashboard.

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