Forum Discussion

Jack0x's avatar
Jack0x
SMARTY Commentator
13-06-2023

Can a SMARTY sim card be re-activated if rejoining SMARTY?

Hey, so I left SMARTY for EE but now since regret that decision because the prices are too high and want to revert any changes. 

However, can a SIM card that had been disconnected be re-activated or would I need to start fresh?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    14-06-2023

    Jack0x Once you leave and port your number, the sim is deactivated.

    you would need to start afresh with a new sim - it will have a random number allocated and you can then of course port in your own number from previous network by obtaining a PAC from them and giving details to Smarty in your dashboard.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    13-06-2023

    To all intents and purposes, your former Smarty SIM card is now 'dead', so you would need a new Smarty SIM card.