05-21-2023 06:43 PM
I have an existing (UK) SMARTY account and SIM.
I want to add the 'Bonus SIM' to my account (using in a different phone).
Instructions from Support pages just lead to an endless loop...
Activating a spare/bonus SIM or a SIM bought in a shop or other online supplier | Have a SMARTY SIM and want to activate it? Here is how to do it. |
After entering the SIM code, you are prompted to Login (NOT mentioned in the instructions). Then Steps 4. Choose a plan and enter your details, and 5. Make a payment for your chosen plan, which isn't offered.
I've tried different approaches but nothing seems to allow me to activate/add the Bonus SIM.
Guidance appreciated.
09-24-2023 09:59 AM
I'm stuck in the same loop, already have an account and want to now activate a spare SIM. The activate page is asking me 'login to activate' if i already have an account, clicking that link redirects to the Smarty login page with no opportunity to activate the SIM.
How can I activate a spare SIM when I already have an account?
09-24-2023 10:17 PM
Simple - You need to use another email address.
Its one email address per account, and one account per SIM
09-25-2023 07:26 AM
Simple - You need to use another email address.
Its one email address per account, and one account per SIM