Activation

[LouiseM_2055543]

How long does it take? 

[MSF]

@LouiseM_2055543 Usually fairly quick and as @Tascha says, within 2 hours.

You should also be able to see on your dashboard when you have an active sim and Smarty plan.

[Tascha]

Hi @LouiseM_2055543 activation can take up to 2 hours however if you restart your device it can happen much quicker!

[LouiseM_2055543]

Tried that. Sim was activated at 5pm yesterday and still showing no service in both my phones