Forum Discussion
Malcolm_1100484
02-11-2023SMARTY Pioneer
Activating and adding a second sim
Hi I am confused and worried I have costed my account too high in pounds trying to have 2 sims on my account. I have organised a group to put it on and have ordered a new sim which I will activate...
Tascha
03-11-2023SMARTY Moderator
Hi Malcolm_1100484 - when you are applying for an additional SIM you will be prompted to choose which plan you want that SIM to be on. Which plan you choose will dictate how much you pay so if you've chosen the plan/price you're happy with paying then that should take care of the payment for you!
We're unable to look into your account here but if you're still unsure you've done the right thing then I'd recommend getting in touch with the customer support team via this link and they'll be able to help you further https://smarty.co.uk/contact