Will it ever end?

[paddywvw]

Anyone know if the 60Gb for £10 offer from a couple of years ago has an expiry time?

Cheers! 🍷🙂

[Unitysounduk]

Hi all promotions are for 15 months from when you started it 

There's a new offer £10 for 80gb you should do webchat and get them to move you to that plan then you will get another 15 months 

Hope this helps 

[paddywvw]

Pretty sure I have been on it for longer! We shall see!

[MSF]

@paddywvw Probably the offer is finished - because they are offering 80Gb for £10 on the Black Friday deal - see main web page.

[MSF]

@paddywvw  Sorry if I have misunderstood, but if you mean how long does it last, take a look at your account dashboard and it should say how long is left on any current offer you have.

[paddywvw]

Nope! Not a sausage - which is why I asked! 🙂👍

[MSF]

@paddywvw  Now that's odd! If I look on my Account Dashboard then under Usage it shows what I have used (obviously!) and then the reset date for the plan, the exact nature of the plan and finally a line with "SPECIAL OFFER", 17 months remaining. (Yes, they are usually 15 months, but we had a notification a short while ago that our plan was being extended for another 18 months - hooray!)

If you are not seeing that, you need to web chat with Smarty Support team if you were expecting the offer to apply for some time.

[paddywvw]

It is marked as a "Promotion" on the top right of the data plan "card" and I have looked high and low for further information on the pages available, but nothing else appears to relate to it.