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Why is my international add on plan showing a nil balance when I topped up yesterday & payment made

AdrianS_1871223
SMARTY Rookie
SMARTY Rookie
 
1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@AdrianS_1871223 It would be nice idea to check exactly what type of add on you purchased.

Log into your account dashboard to see what is showing and then check this against the price guide.

There are different types of add on and I'm wondering if you got the right one.