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Why are some numbers blocked

SharonMe_888378
SMARTY Rookie
SMARTY Rookie

Why are short numbers like competitions and Stop to 1234 etc fail??? Also numbers to banks 08....wont connect????? 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@SharonMe_888378 It's because Smarty currently does not support that service....and it doesn't seem that there are any plans to add it in the near future from previous comments.

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@SharonMe_888378 It's because Smarty currently does not support that service....and it doesn't seem that there are any plans to add it in the near future from previous comments.

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Only numbers starting 080 are included in your plan's call allowances @SharonMe_888378.

You'd need some additional credit on your account to be able to call any out-of-plan numbers. 
The online "Price Guide" at https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf covers out-of-plan charge rates.