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when does the monthly bill get taken from my bank account ?

DanielB_3028475
SMARTY Pioneer
SMARTY Pioneer

I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashboard to tell me

how do I work out the date or find it ?

1 ACCEPTED SOLUTION

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

The money gets taken from your account on the day your plan resets. Smarty is a pre-pay service.. it's not like a pay monthly contract where a bill is produced then the money gets taken some days later. 

Each time your plan resets you are paying in advance for the month ahead.

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2 REPLIES 2

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

The money gets taken from your account on the day your plan resets. Smarty is a pre-pay service.. it's not like a pay monthly contract where a bill is produced then the money gets taken some days later. 

Each time your plan resets you are paying in advance for the month ahead.

DanielB_3028475
SMARTY Pioneer
SMARTY Pioneer

good to know thank you I have been  on contract phones for a long time previous so I am having to re-learn how everything works again