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Chewnackers
SMARTY Pioneer
Joined 16-12-2024
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plan is paused even though card payment details are now updated & payment has been taken
I just recently ordered a new bank card & forgot to update my smarty payment details so of course payment failed to go through I have since updated them & I can see payment is being taken on my online banking & I got the smarty email saying payment taken but on the website on PC it still says Your plan is paused We’ve paused your service. Please get in touch via chat with our support team who will be able to help. do I just need to wait for it to catch up with what I have done to update itself & everything will show correctly soon I do I still need to contact smarty ?86Views0likes1Commentwhen does the monthly bill get taken from my bank account ?
I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashboard to tell me how do I work out the date or find it ?Solved1.8KViews0likes3Comments