Forum Discussion

Chewnackers's avatar
Chewnackers
SMARTY Pioneer
16-12-2024
Solved

when does the monthly bill get taken from my bank account ?

I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashb...
  • SmartyTrousers's avatar
    16-12-2024

    The money gets taken from your account on the day your plan resets. Smarty is a pre-pay service.. it's not like a pay monthly contract where a bill is produced then the money gets taken some days later. 

    Each time your plan resets you are paying in advance for the month ahead.