Voicemail calling me when no message

[MaryJef_2735384]

Good afternoon- my voicemail is calling me every few minutes when I have no new voicemail.  It is driving me insane! Can anyone advise how to stop this?

[MSF]

@MaryJef_2735384 I think you will need a web chat with Smarty Support to check your account and reset if necessary .

[MSF]

@MaryJef_2735384  You say that voicemail is calling you? Not just leaving you a notification?

[MaryJef_2735384]

My phone rings and it says it is voicemail. I then get the menu of voicemail options but there are only saved messages. No new messages.

[MSF]

@MaryJef_2735384  Try the web chat option then.

[MaryJef_2735384]

What is the web chat option?

[Natalie_2037612]

Please speak to our webchat team who can help you further : https://smarty.co.uk/contact. - Natalie