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Voicemail calling me when no message

MaryJef_2735384
SMARTY Pioneer
SMARTY Pioneer

Good afternoon- my voicemail is calling me every few minutes when I have no new voicemail.  It is driving me insane! Can anyone advise how to stop this?

6 REPLIES 6

MSF
SMARTY Guru
SMARTY Guru

@MaryJef_2735384 I think you will need a web chat with Smarty Support to check your account and reset if necessary .

MSF
SMARTY Guru
SMARTY Guru

@MaryJef_2735384  You say that voicemail is calling you? Not just leaving you a notification?

My phone rings and it says it is voicemail. I then get the menu of voicemail options but there are only saved messages. No new messages.

@MaryJef_2735384  Try the web chat option then.

What is the web chat option?

Please speak to our webchat team who can help you further : https://smarty.co.uk/contact. - Natalie