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Using my phone in Canada

GordonM_1872598
SMARTY Rookie
SMARTY Rookie

I go to Canada on Monday 20th March.

Can I use my phone there or do I need to do Anything.

I have already got a £15 Add On

Can I use WhatsApp in Canada.

3 REPLIES 3

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

You should be able to use your out-of-plan add-on in Canada @GordonM_1872598, although £15 might not go far if you're using your phone a lot while roaming in Canada.

To use mobile data in Canada you'll to setup the APN as detailed in the online help article: 
https://help.smarty.co.uk/en/articles/2045756-setting-up-your-phone-to-work-abroad 

To use WhatsApp in Canada you'll need to have a Wi-Fi connection, or mobile internet connection.

MSF
SMARTY Guru
SMARTY Guru

As @Chalkychap says but you will need a fairly good connection in order to use WhatsApp on wifi. Some places deliberately limit wifi as they don't want a few people hogging the whole bandwidth.

MSF
SMARTY Guru
SMARTY Guru

Also, data will be charged at 25p PER Mb and calls at £1.00 per minute, so £15 may not last long. Canada is in band 2 in Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf P18 & p19