17-03-2024 10:52 AM
Hi all
I am having great difficulty in making and receiving voice calls and texts are hit and miss as well
Smarty chat service asked me to reset my sim but that didn't work
Any ideas would be welcome or do I need to try another provider
03-05-2024 12:18 PM
Same, try another provider.
03-05-2024 01:26 PM
@DanielD_1707217 Please see my post earlier today - written to original post.
03-05-2024 12:21 PM
A. Check Coverage in your area
B. Check Network Status for any local mast issues.
C. Ensure that account dashboard shows active SIM and Smarty plan.
D. Web chat with Support Team if you have tried the above and no reason showing for lack of service.
03-05-2024 12:35 PM
Another provider might be best option in your situation, @PaulClea_474430.