Unable to make or recieve calls

[PaulClea_474430]

Hi all

I am having great difficulty in making and receiving voice calls and texts are hit and miss as well

Smarty chat service asked me to reset my sim but that didn't work 

Any ideas would be welcome or do I need to try another provider 

[DanielD_1707217]

Same, try another provider.

[MSF]

@DanielD_1707217  Please see my post earlier today - written to original post.

[MSF]

@PaulClea_474430 

A. Check Coverage in your area

B. Check Network Status for any local mast issues.

C. Ensure that account dashboard shows active SIM and Smarty plan.

D. Web chat with Support Team if you have tried the above and no reason showing for lack of service.

[Chalkychap]

Another provider might be best option in your situation, @PaulClea_474430.