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Turning on Voicemail again how?

RobinBa_1343159
SMARTY Pioneer
SMARTY Pioneer

‎27-04-2023 16:12 PM

I turned off VM when away recently and now want it back. Going through all options it seems it's all back on but when I try calling from another phone it doesn't. How can I get it back?

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3 REPLIES 3

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎27-04-2023 16:35 PM

Have you used the web chat to contact the support team for assistance @RobinBa_1343159?

As far as I know the only way to turn OFF voicemail is ask SMARTY to do this via the online web chat.
I'd assume you'd need to get in-touch again to turn ON your voicemail.

 

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RobinBa_1343159
SMARTY Pioneer
SMARTY Pioneer
In response to Chalkychap

‎27-04-2023 16:40 PM

Many thanks .. will try that

MSF
SMARTY Guru
SMARTY Guru

‎27-04-2023 16:36 PM

Quickest route may be via a web chat with Support.

Have you followed this article:  https://help.smarty.co.uk/en/articles/952741-setting-up-voicemail

 

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