12-12-2022 14:53 PM - last edited on 30-06-2023 11:35 AM by JodieB
How do I transfer my old number to a group plan?
In the help page below, it shows one can select a group member to submit PAC for. But in my account setting as group owner, there is no such selection available.
Thanks!
Solved! Go to Solution.
13-12-2022 12:12 PM
Hey yuen, if you aren't being given the option when you got to Menu > Account settings > Your number. Please get in touch with our chat team and we can help make the switch for you https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
13-12-2022 12:12 PM
Hey yuen, if you aren't being given the option when you got to Menu > Account settings > Your number. Please get in touch with our chat team and we can help make the switch for you https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm
15-04-2023 13:37 PM
Hi I have two numbers on an old account that I wish to put on my new account but your advise says that’s impossible as he could not transfer old numbers to new accounts.
15-04-2023 15:56 PM
I think that the person who has the number would need to personally log into their account before they can submit the PAC code. In other words, I don't think that the Group leader can do it for them.