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SMS to 60154 not delivered

Sol_26
SMARTY Rookie
SMARTY Rookie

I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.

Do you know where I can change settings  on Samsung phone to enable sending messages to premium numbers? (like those lottery text message on radio stations). 

1 REPLY 1

JodieC
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @Sol_26 

Thank you for reaching out to our SMARTY community! 

SMARTY do not support shortcodes at the moment, this means you will not be able to send messages to premium numbers. This is something we are discussing with the wider team. Once we have more information, we will share it with our customers accordingly.