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SIM card issues

MOHAMME_1430963
SMARTY Pioneer
SMARTY Pioneer

Can you please resolve my problem with the SIM card 

3 REPLIES 3

YulianK
SMARTY Community Manager SMARTY Community Manager
SMARTY Community Manager

Hi @MOHAMME_1430963, it would be best to contact our team here

WaqarAh_2543579
SMARTY Pioneer
SMARTY Pioneer

I put my sim into my mobile but there is no signal in my phone of your sim I put it into my phone 2 hour ago

@WaqarAh_2543579 If you are saying that you have just activated a sim, then it may take a while for it to actually be active.

Always worth turning the phone off and then on again to try and force the sim to register to the network.

If nothing after a few hours, start a web chat with the Support Team to investigate.