27-03-2023 13:52 PM
I want to give my second sim, ending 928
To my daughter, how do I remove this sim card, from my account, what does she need to do to continue using this sim
27-03-2023 18:25 PM
Hello @prafulku_302942 . We are Forum members and not Smarty staff, so we cannot see your account to check what sims you have registered.
If the sim is not yet activated, you can give it to your daughter and she can then start an account and activate it. You can then join the two within a group and benefit from 10% discount on the cost of monthly plans.
If the sim has already been used, she can order up a new one and then start.
27-03-2023 23:16 PM
Okay @prafulku_302942, if the second SIM mentioned is a member in a group plan you're operating, then the online support article at https://help.smarty.co.uk/en/articles/3408171-how-do-i-remove-a-member-from-my-group-plan might help.