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Roaming

JonCard_2632498
SMARTY Rookie
SMARTY Rookie

Hi folks I'm going abroad for a week next month . What do I need to do so I don't get over charged for using my phone ? 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@JonCard_2632498 What do you need to do?   Take a look at the FAQ's which were designed specifically to help you - https://community.smarty.co.uk/t5/faq/tkb-p/questions

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Okay @JonCard_2632498, if you're using your SMARTY SIM card abroad, it'll be quite difficult to be over-charged.

Roaming abroad in an inclusive EU destination, comes from your UK plan allowances; however, roaming mobile data will be restricted to 12GB/month (if your plan data allowance is > 12GB).

Unless you've purchased an appropriate add-on for your SMARTY account, you won't be able to roam outside of the SMARTY inclusive EU destinations, @JonCard_2632498.