24-05-2024 11:08 AM
Hi folks I'm going abroad for a week next month . What do I need to do so I don't get over charged for using my phone ?
24-05-2024 11:47 AM
@JonCard_2632498 What do you need to do? Take a look at the FAQ's which were designed specifically to help you - https://community.smarty.co.uk/t5/faq/tkb-p/questions
24-05-2024 12:30 PM
Okay @JonCard_2632498, if you're using your SMARTY SIM card abroad, it'll be quite difficult to be over-charged.
Roaming abroad in an inclusive EU destination, comes from your UK plan allowances; however, roaming mobile data will be restricted to 12GB/month (if your plan data allowance is > 12GB).
Unless you've purchased an appropriate add-on for your SMARTY account, you won't be able to roam outside of the SMARTY inclusive EU destinations, @JonCard_2632498.