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Roaming charges

ShaunCa_2121376
SMARTY Pioneer
SMARTY Pioneer

Can my son use his smarty in Iceland without accuring roaming charges 

2 ACCEPTED SOLUTIONS

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

According to the online support article "Travelling in the EU", Iceland is an inclusive roaming destination, so any SMARTY plan allowances can be used while roaming in Iceland, @ShaunCa_2121376 - at no extra cost.

 

View solution in original post

MSF
SMARTY Guru
SMARTY Guru

@ShaunCa_2121376  If you look at the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1o9dhyc*_ga*MTg5MDEzNjYwOS4xNzA1MzA5Njc3....   you will see on p19 that Iceland is in the EU list.

This means that you can use your normal Smarty plan as if you were in the UK EXCEPT for a limit of 12Gb data. (You will see info about EU data roaming passes if you need to use more data)

 

View solution in original post

3 REPLIES 3

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

According to the online support article "Travelling in the EU", Iceland is an inclusive roaming destination, so any SMARTY plan allowances can be used while roaming in Iceland, @ShaunCa_2121376 - at no extra cost.

 

MSF
SMARTY Guru
SMARTY Guru

@ShaunCa_2121376  If you look at the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1o9dhyc*_ga*MTg5MDEzNjYwOS4xNzA1MzA5Njc3....   you will see on p19 that Iceland is in the EU list.

This means that you can use your normal Smarty plan as if you were in the UK EXCEPT for a limit of 12Gb data. (You will see info about EU data roaming passes if you need to use more data)

 

ShaunCa_2121376
SMARTY Pioneer
SMARTY Pioneer

Thanks for your help