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Promotional data

Jonatha_1912091
SMARTY Pioneer
SMARTY Pioneer

Hi, New to Smarty on a 30gb data plus extra for one year 30gb so 60gb in total. The app dashboard only shows 30gb allowance, how to I get the extra 30gb?

Any guidance much appreciated.

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

From memory, I think that the system sometimes does do that for a while.

Why not have a web chat with the Support Team so that they can check your account and ensure you get the right plan? I'm sure it will be sorted for you.

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

From memory, I think that the system sometimes does do that for a while.

Why not have a web chat with the Support Team so that they can check your account and ensure you get the right plan? I'm sure it will be sorted for you.

WelshPaul
SMARTY Centurion
SMARTY Centurion

Did you activate/start the plan today? When I changed to a promotional plan, my dashboard didn’t show the correct allowance until the following day.