My number was supposed to be ported on the 11th November. My old SIM was shut off on that date, so I lost access to my number. The SIM has still not been ported.
I've lost access to my eBay, Paypal and home broadband accounts and probably others.
Customer support are just telling me they're working on it and they're waiting for files from the old provider (3). A bit ironic that 3 and Smarty are the same company.
Seems like others on this forum have had similar issues.
I raised a complaint a couple of days ago but haven't had a response yet.
Is there anything else I can do to get this resolved?
