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Poor signal

Radosla_2063533
SMARTY Pioneer
SMARTY Pioneer

Almost all the time there are difficulties and image distortions while watching a movie or listening to music. The quality and speed of data flow is not satisfactory. If that doesn't change, I'll change the operator.

6 REPLIES 6

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

You did bother to check the coverage of Three, Smarty’s parent company, where you live, work, socialise, didn’t you ? 

The first thing you need to do when considering a mobile network is to check its coverage in all of the places you need to use your phone the most. If you do switch away from Smarty, bear this in mind when you choose a new network, otherwise you will find yourself in exactly the same position as you are now.

MSF
SMARTY Guru
SMARTY Guru

@Radosla_2063533  Reply on your other post

ShaunCon_764030
SMARTY Pioneer
SMARTY Pioneer

I agree, the coverage is so poor. I drive up and down the M1 and M25 everyday with a dual sim phone. The Smarty signal is always poor or dropping out completely.

I mean really, if they cant even give signal or main highways leading to the Nations capital, what's the point. If you were to break down and need to call for assistance, you would be having to walk down the motorway looking for signal.

You could end up in serious danger one day just trying to save a little money.

@ShaunCon_764030  Surely this is the great thing about joining a network where you are not tied in to a long contract. If, like in your case, it does not appear to do what you need, then you can ditch it after a month (You also have a cooling off period which is shorter anyway).

The thing is that there are a large number of us for whom it works well.

If you live in a 20 mile bubble, it might work great. Alternatively you can ditch it if service is poor.

@ShaunCon_764030 If you live outside a major population centre, then the signal may not be good, agreed. I used to have that at last house - we lived in a village in a slight dip and signal was generally poor unless we were upstairs.