02-03-2023 16:01 PM
I AM NOT GETTING A PASSWORD CHANGE LINK
02-03-2023 16:31 PM
You will be best off having a web chat with the Support Team if you did not receive a link that you were expecting.
02-03-2023 16:32 PM
As we are Forum Members like you, we cannot access any of your details to help here.
02-03-2023 16:36 PM
Hey @RUPERTGU_158598 are you still having this issue?
02-03-2023 16:54 PM - edited 02-03-2023 16:55 PM
Sometimes there can be a BIG delay before you receive the message with your p/word reset link @RUPERTGU_158598.
In addition, sometimes the message gets stored in your Junk or Spam folder, not your Inbox.
07-04-2023 14:18 PM
How I can change password
07-04-2023 15:48 PM
You should find help in this article: https://help.smarty.co.uk/en/articles/1921771-how-do-i-change-my-password
05-06-2023 08:12 AM
I'm not getting a password link
05-06-2023 09:22 AM
@RogerRi_2067438 In that case, you will need a web chat with Support team to sort it for you.
19-07-2024 10:15 AM
Want to change password let me know how
21-07-2024 10:31 AM
@JohnDav_2836414 https://help.smarty.co.uk/en/articles/1921771-how-do-i-change-my-password
The odd 'please' wouldn't go amiss here!
We are not Smarty staff (and it wouldn't hurt to be polite to them as well - it costs nothing!)
never-displayed
