PASSWORD CHANGE

[RUPERTGU_158598]

I AM NOT GETTING A PASSWORD CHANGE LINK 

[MSF]

You will be best off having a web chat with the Support Team if you did not receive a link that you were expecting.

[MSF]

As we are Forum Members like you, we cannot access any of your details to help here.

[George]

Hey @RUPERTGU_158598 are you still having this issue?

[Chalkychap]

Sometimes there can be a BIG delay before you receive the message with your p/word reset link @RUPERTGU_158598. 

In addition, sometimes the message gets stored in your Junk or Spam folder, not your Inbox.

[AliAkba_1963980]

How I can change password 

[MSF]

You should find help in this article:  https://help.smarty.co.uk/en/articles/1921771-how-do-i-change-my-password

[RogerRi_2067438]

I'm not getting a password link

[MSF]

@RogerRi_2067438  In that case, you will need a web chat with Support team to sort it for you.

[JohnDav_2836414]

Want to change password let me know how 

[MSF]

@JohnDav_2836414  https://help.smarty.co.uk/en/articles/1921771-how-do-i-change-my-password

The odd 'please' wouldn't go amiss here!

We are not Smarty staff (and it wouldn't hurt to be polite to them as well - it costs nothing!)