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โ22-07-2024 16:01 PM
Hi Iโve been sending a txt too 65075 with my Dob but just keep getting a reply that says
We received a switching request for this number which didn't pass our authentication checks. Please check the request and try again or log in to your account at https://smarty.co.uk/dashboard and contact us via web chat.
can someone help please my reception is just terrible and I need to leave smarty unfortunately
Solved! Go to Solution.
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โ22-07-2024 16:12 PM
The date of birth given doesnโt match that of the account holder. You need to speak to support and will likely have to provide them with iD if their records donโt match your own.
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โ22-07-2024 16:12 PM
The date of birth given doesnโt match that of the account holder. You need to speak to support and will likely have to provide them with iD if their records donโt match your own.
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โ22-07-2024 16:16 PM
@EmmaCuff_313193 Can you not log in to the account and do it from there instead?
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โ02-09-2024 11:04 AM
There is no need to send your DOB all they want is 65075
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โ02-09-2024 11:09 AM
text PAC to 65075 is not necessary DOB
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