Old number transfer
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โ09-05-2023 15:58 PM
Hi
when will my old number transfer? I set my phone up on Saturday when my SIM card arrived
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โ09-05-2023 16:41 PM
Hello @KeeganB_2037614 . Full details are here: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number
Transfer doesn't take place over weekends or bank hols. Effectively, today was the first day of the process (if you requested it) and it should transfer by 5pm tomorrow.
You should be given a date for the transfer when you complete the online form.
Hope this helps.
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