No service in Austalia

[GrahamD_2857621]

Hi

I am in Oz with no service. I have purchased add-on and confirmed balance in app, changed mobile settings to mob.asm.net (as per iOS instructions), network selection is “auto” (I have tried manual selection of 3 options). There is known to be signal here. Data roaming is on. What to do?

[MSF]

@GrahamD_2857621  Not sure how much credit you put onto the account, but any data use would cost 10p per megabyte - that's £102.40 per Gigabyte and so could be swallowed up very quickly.

Data usage on your account will always be a bit behind, so you need to check it again - preferably via website.

If your phone is a relatively new model, consider an Esim from a company like Airalo (others also available) as this works out far, far cheaper.

[SmartyTrousers]

The Australian mobile networks have brought in changes in the last few months (mandated by the government there) that mean they now block phones connecting to their networks if they aren't confident the device will be able to make emergency calls over 4G, including tourist phones.

From what I've read, you may be able to get service if you manually select Vodafone in the network selection (instead of auto), but it's not guaranteed.

Here's a video with more info.