New Google account

[TonyB]

Trying to set up a new Google account, but it won't accept the Smarty phone number to verify its me. This is a new Smarty mobile number.

Any ideas ?

[Chalkychap]

What device are you using to setup your Google Account @TonyB?

If you're using your phone and it's not working, might be worth trying from a web browser on a laptop, or tablet.

[TonyB]

Thanks, will give it a try.

[MSF]

A long shot here…..does Google have some other number saved for your details?

Have you ported a number to Smarty recently. Can you check that it shows in your dashboard?

[T1926089]

Yes, "This phone number cannot be used for verification.", what a pain!

I too had the same issue, but after some searching and lots of shouting at my computer... I found the answer:

I put sim card into an Android phone and used the Gmail app to create a new account, that sign-up process works differently and accepted the mobile phone number. I was able to create an account and then login via a web browser and turn two factor authentication too.

[YannBou_2910823]

Having the same issue on Imac. 

[MSF]

@YannBou_2910823 I have just tried to create a new Gmail a/c - on an iMac - and it certainly accepted my Smarty number without issue.