02-23-2023 04:33 PM
Trying to set up a new Google account, but it won't accept the Smarty phone number to verify its me. This is a new Smarty mobile number.
Any ideas ?
02-23-2023 05:38 PM - edited 02-23-2023 05:38 PM
What device are you using to setup your Google Account @TonyB?
If you're using your phone and it's not working, might be worth trying from a web browser on a laptop, or tablet.
02-23-2023 06:29 PM
Thanks, will give it a try.
02-24-2023 09:10 AM
A long shot here…..does Google have some other number saved for your details?
Have you ported a number to Smarty recently. Can you check that it shows in your dashboard?
06-04-2023 08:23 PM
Yes, "This phone number cannot be used for verification.", what a pain!
I too had the same issue, but after some searching and lots of shouting at my computer... I found the answer:
I put sim card into an Android phone and used the Gmail app to create a new account, that sign-up process works differently and accepted the mobile phone number. I was able to create an account and then login via a web browser and turn two factor authentication too.
08-26-2024 01:59 PM
Having the same issue on Imac.
08-26-2024 02:28 PM
@YannBou_2910823 I have just tried to create a new Gmail a/c - on an iMac - and it certainly accepted my Smarty number without issue.