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Network Throttling?

Mr_P
SMARTY Rookie
SMARTY Rookie

Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.

However, I've been having an issue very similar to what this user described last year.

Between 1am-8am approximately, the connection is fine.
By 8am, the Download speed has suddenly dropped to ~4mbps, and by 5pm it's down to 1-2mbps.
Upload is unaffected.

I've been a Smarty User for over 5 years, and I've never had any contact or warnings about Network Usage.
My Dashboard info shows a fairly consistent monthly useage of (+/-) ~500Gbs for the last year.

The device is in the same position at the various hours I'm attempting this - with a consistent signal strength, and no variation in the hardware/software that's in use.

The timing of the 'throttling' is very consistent.

Can anyone offer any information / ideas on what the cause is, and how I can fix this?

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