14-11-2024 08:56 AM
Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.
However, I've been having an issue very similar to what this user described last year.
Between 1am-8am approximately, the connection is fine.
By 8am, the Download speed has suddenly dropped to ~4mbps, and by 5pm it's down to 1-2mbps.
Upload is unaffected.
I've been a Smarty User for over 5 years, and I've never had any contact or warnings about Network Usage.
My Dashboard info shows a fairly consistent monthly useage of (+/-) ~500Gbs for the last year.
The device is in the same position at the various hours I'm attempting this - with a consistent signal strength, and no variation in the hardware/software that's in use.
The timing of the 'throttling' is very consistent.
Can anyone offer any information / ideas on what the cause is, and how I can fix this?